Identified by Design Kit at IDEO, Design Thinking allows us to gain insight and yield innovative solutions for any type of challenge that we face by developing key mindsets. These Mindsets explore and uncover the philosophy behind our approach to creative problem solving, and show that how you think about design directly affects whether you’ll arrive at innovative, impactful solutions.Here they are.
Mindset #1: Empathy
What differentiates design thinking from other frameworks is that it asks users to start with developing empathy, to see things from the persepctive of others, those effected by the problem.
Mindset #2: Creative Confidence
Creative confidence is not about being a great artist or graphic designer, it’s about believing that you have ideas that can bring about a positive change and that you have the skills to see your idea through.
Mindset #3: Learn from Failure
Failure is an incredibly powerful tool for learning. Designing experiments, prototypes, and interactions and testing them is at the heart of human-centered design. So is an understanding that not all of them are going to work. As we seek to solve big problems, we’re bound to fail. But if we adopt the right mindset, we’ll inevitably learn something from that failure.
Mindset #4: Make It
Design Thinking brings in a bias towards action, and that means getting ideas out of our heads and into the hands of the people we are looking to serve. Using anything at our disposal, from cardboard and scissors to sophisticated digital tools. In the end, it doesn’t matter what you use, or how beautiful the result is, the goal is always to convey an idea, share it, and learn how to make it better.
Mindset #5: Ambiguity
The big gorilla in the room, the last of the VUCA horsemen. The world is becoming more ambiguous by the day. And Design Thinking, with the focus on Divergent and Convergent Thinking, can help find sense. Learning to take that step back and start with a beginner’s mind is key to creating sustainable solutions that will truly bring the impact you desire.
Mindset #6: Optimism
As Margaret Mead had said, “Never underestimate the power of a small group of committed people to change the world. In fact, it is the only thing that ever has.” Human-centred designers are persistently focused on what could be, not the countless obstacles that may get in the way. Constraints are inevitable, and often they push designers toward unexpected solutions. But it’s the core animating belief that shows just how deeply optimistic human-centered designers are: Every problem is solvable.
Mindset #7: Iterate
Human-centered design is an inherently iterative approach to solving problems because it makes feedback from the people we’re designing for a critical part of how a solution evolves. By continually iterating, refining, and improving our work we put ourselves in a place where we’ll have more ideas, try a variety of approaches, unlock our creativity, and arrive more quickly at successful solutions.